Yando Screener

Terms and Conditions

These terms and conditions cover your use of the Yando Screener. By signing up for the Yando Screener, You agree to be bound by these terms.

We are Yando Limited (Yando) a company registered in England and Wales under number 10583023 whose registered office is at:

Future Business Centre
Kings Hedges Road
Cambridgeshire
CB4 2HY.

Disclaimer

You acknowledge that the Yando Screener is a screening tool and does not provide a medical or diagnostic assessment. You further acknowledge that the results provided by the Yando Screener do not constitute medical advice.

Payment

There is a fee for using the screenings offered on the Yando Screener. When you sign up you give us permission to charge the fee for the screenings requested using the payment details you provide us.

We use a third party service (Stripe) to process payments, we will not retain any payment details ourselves.

Cancellation

You may cancel your order within 14 days of signing up for the Yando Screener by contacting us at info@yando.co.uk from the email address registered to your account.

If you have completed a screening within the 14 day period, the payment for that screening will not be reimbursed.

You may delete your account at any time by contacting us at info@yando.co.uk from the email address registered to your account.

Your Data And Privacy

Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

For the purposes of these Terms and Conditions:

'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.
'GDPR' means the General Data Protection Regulation (EU) 2016/679.
'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing services to you.

Where you supply Personal Data to us so we can provide services, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

We will only Process Personal Data for the purposes identified in these terms.

We will respect your rights in relation to your Personal Data.

We will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can contact our Data Protection Officer at the following e-mail address: info@yando.co.uk

As part of providing the Yando Screener to you, we collect the following personal data:

The primary purpose of collecting this data is to provide service to you, e.g. a screening report that is personalised and a means for you to request a password reset via email.

We will also use your personal data for the following purposes:

Cookies

In order to provide the Yando Screener to you, we need to set the following kinds of cookies:

We also use Cookies to find out more about how the Yando Screener is used. By signing up for the Yando Screener, you give us permission to use Cookies for this purpose.

Your Obligations

When registering to use the Yando Screener you will set up an Account with a password.

You are responsible for all actions taken by that Account and undertake not to disclose your login details and password to anyone else, or allow anyone else to use your Account.

You also agree not act so as to impair the operation of the Yando Screener website in any way.

We may suspend or restrict access to the screener if you break these terms.

If we have cause to suspend or restrict your access to the Yando Screener, we will notify you of this and explain the reason for this action.

Resolving Disputes

If you are not satisfied with the Yando Screener for whatever reason, please contact us at info@yando.co.uk so that we can address your concerns and find a mutually agreeable resolution.

You and Yando agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be submitted to the jurisdiction of the courts of England and Wales.

Changes To These Terms

We may revise these Terms in light of changes to our services or regulatory changes.

If an update impacts on your use of the Yando Screener or your rights as a user of the Yando Screener, we will notify you of these changes using the email address registered to your account so you have the opportunity to delete your account before they come into effect.

Service Disclaimers

We will make every effort to keep the Yando Screener up and running but will not be liable for the Yando Screener being unavailable due to circumstances beyond our control.

The information contained the Yando Screener is for general information purposes only.

Yando assumes no responsibility for errors or omissions in the contents of the Yando Screener.

In no event shall Yando be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Yando Screener or the contents of the Yando Screener.

Yando reserves the right to make additions, deletions, or modification to the contents on the Yando Screener at any time without prior notice.

Yando does not warrant that the website is free of viruses or other harmful components.

The Yando Screener may contain links to external websites that are not provided or maintained by or in any way affiliated with Yando. Please note that the Yando does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.